The Toshiba Strata CTX / CIX line of business telephone systems comes in sizes designed to meet every need and budget. All Toshiba telephone systems come with Toshiba's industry renowned performance and reliability.  Download the Toshiba CIX eBrochure.

• CIX-670 - supports up to 672 ports for users requiring 30 to 560 telephones.
   
• CIX-100 - supports up to 112 ports for users requiring 8 to 72 telephones.
   
• CIX-100-S - supports up to 16 ports, and is expandable to full Strata CIX100 capacity.
   
• CIX-40 - supports up to 16 digital phones, 11 outside lines with free Caller ID, 24 VoIP phones, and two analog ports.

• CTX-28 - supports up to 16 ports, six outside lines with free Caller ID, and two analog station ports.

Whether you need a basic reliable business telephone system or a high end telephone system with advanced capabilities, the Toshiba CIX line of telephone systems will work for you. Toshiba provides your business with the flexibility you need from a telephone system. The Toshiba CIX can easily adapt to your changing and growing needs. The Strata CIX  telephone system is specifically designed to provide the exact telecommunication features your business requires today, and as it grows in the future. Starting at 3 phones and growing to over 500, the Strata CIX is the ultimate cost-effective telecommunication solution to give you the investment protection you need.

Selection Of Telephones For Every Application

Toshiba digital telephones are both stylish and efficient. Their exceptional functionality and ease of use ensures your employees will maximize the benefits of the system's many features, improving both internal and external communications. Toshiba features a wide range of digital telephones and consoles, allowing you to mix and match your telephones to your specific application.  All Toshiba telephones are compatible with all Toshiba systems, even if you upgrade to a larger telephone system. Plus, proven Toshiba quality and reliability are built into every telephone we offer. Each model is rigorously tested in real-world conditions, so you can depend on your Toshiba digital telephone system's performance day-in and day-out. Toshiba Tilt Stand in Action

• Available in charcoal gray or ash white color to match your office decor.
• A variety of 10-, 14-, and 20-button speakerphones with or without LCD models are available, some with back-lit displays and keypads.
• Digital and analog single line telephones
• Two 900 MHz digital cordless telephone models meet your needs for mobility within the office.
• There are 10-Button & 20-button add-on modules, 10 button desi-less add on modules, and a 60-button receptionist console that are ideal for small/medium volume answering requirements.
• The Strata CIX Attendant Console is the most effective solution for specialized high-volume call answering. User-friendly Windows interface and streamlined functions make high-volume call answering faster, easier, and more efficient.
• All phones can be wall mounted and have multi-position tilt stands
• All phones have built in headset jacks

Award Winning VoIP Technology Built In

• VoIP phones come in both 10 and 20 button sizes.  They can connect workers across your LAN or WAN or anywhere there is an internet connection.
• Wireless IP telephone the delivers all the capabilities of Toshiba's CIX desk IP phone while being entirely mobile over your entire 802.11 Wi-Fi network,
• Soft phones can even connect you on your laptop or desktop.
• Access to all features including intercom, off-hook call announce, paging, and more.
• Full duplex speakerphones

Cordless Telephones; Stay Fully Productive While On The Go!

• Share the same station port and extension number with your desk phone
• Provides most functions of a Toshiba digital desk phone
• LCD displays Caller ID and concise feature-operation instructions
• Switch between your cordless and digital desk phone even during a call!
• Significantly longer range than conventional cordless phones
• Never miss a call again.

back to top

Features That Improve Your Business (click for a list of all the CIX features)

• LCD Feature Prompting with Soft Key Operation: Provides easy-to-follow instructions and eliminates need for station users to remember access codes or operational sequences for commonly used features. 

• E-mail Integration: Get a copy of your voice mail sent to your email or even your cell phone.

• User Programmable Feature Buttons: Users can program their own buttons to automatically perform a sequence of feature operations at the touch of just one button.

• Auto Busy Redial: Allows station users to automatically have their telephone redial a busy outside number.

• Modular Growth and Expansion: Allows system expansion in a building-block process. You simply add features and components as needed and telephones are compatible throughout the entire CIX product line.

• Least Cost Routing: Directs each outgoing call using the least costly line or common carrier connected to your telephone system, reducing the cost of long distance calls.

• Toll Restriction: Enables you to control employee access to long-distance calling. You can limit designated station users to making only toll calls that are necessary for their job performance.

• Battery Backup: The Strata CIX power supply is standard-equipped with a battery charger and the batteries continuously trickle charge optional back up batteries to capacity while electrical power is present.

• Direct Inward Dialing (DID): Routes incoming calls directly to specific stations without going through a receptionist or an automated attendant.

• Multiple Directory Numbers:  Extension numbers can appear on multiple telephones and individual telephones can have multiple station extension numbers, maximizing call coverage flexibility.

• Dialed Number Identification Service (DNIS): Route incoming calls exactly where you want them to go according to the number dialed. LCD display information identifies the type of call and the number dialed.

• Caller ID: Displays the caller’s name, telephone number, and customer profile from your database (with CTI applications). You won’t miss important call information even if you can’t answer the call and the caller doesn’t leave a voice mail message. You can even use speed dial to return calls from the call history list.

• Off-Hook Call Announce: Ensures that employees receive important telephone calls by allowing the intercom to call a busy station user. Call announcements can go through the handset or the telephone speaker.

Features That Provide Efficient System Administration

• Easy System Programming: CTX WinAdmin and CIX eManger software runs on your PC or Laptop, making system programming and administration fast and easy. CTX WinAdmin and CIX eManager provides full programming for technicians and system administrator level programming for end users.

• Remote Maintenance: Allows off-site service personnel to alter system programming and test hardware from remote locations either via IP or dial-up.

• SmartMedia Card: This is a removable memory card that is commercially available in retail stores. It is the same as SmartMedia cards used in digital cameras, MP3 players, etc. The Strata CIX uses the SmartMedia card to store all error and trace logs, the system operating software, and the customer database. The SmartMedia card is inserted into a socket on the CIX processor. The CIX processor creates and labels files onto the card for all maintenance functions. These files can be moved, copied, or e-mailed using PCs equipped with a SmartMedia card adapter.

• System Fault Finding and Alarm Indication: Visual Alarms Let your system administrator or attendant console operator know when the system experiences a malfunction. These conditions can be detected, alerted, logged, and traced. Strata CIX includes many useful diagnostic tools:

• Automatic Fault Recovery: The system can automatically correct certain conditions detected during operation. This enables the system to continue operating normally without requiring immediate correction.

• Backup/Restore: The customer database can be backed up and restored using the SmartMedia card. The customer database is a file that can be stored on the SmartMedia card, transferred to the PC hard drive, e-mailed, etc.

• Maintenance and Administration via LAN: CTX WinAdmin and CIX eManager can be connected to the Strata CIX telephone system via your local area network (LAN) as well as remotely via modem over the public telephone network.

• Software Upgrade: All Toshiba Strata CIX telephone systems can be upgraded using the SmartMedia card or via upload from a remote location. The operating software is a file that can be stored on the SmartMedia card, transferred to the PC hard drive, e-mailed, etc.  No hardware is required and best of all Toshiba provides upgrades for their telephone systems for free.

back to top

Features That Keep Strata CIX Operating At Peak Performance

• Strata CIX telephone systems include Toshiba engineering innovations that provide superior reliability compared to similar-sized systems, assuring top performance day in and day out.

• Large Scale Integration (LSI) technology makes circuit design compact and efficient. More circuitry fits onto smaller circuit cards for a more compact design, minimizing AC power requirements and generating less heat. This maximizes product life and reliability.

• Strict design standards are used by Toshiba engineers. Components are selected only after they are thoroughly evaluated for performance in high temperatures and other severe conditions affecting reliability. Before manufacturing, all equipment undergoes a series of proprietary tests that analyze environmental, EMI, electrostatic, and stress factors.

• Built-in power surge protection is provided by the Strata CIX’s switching-type regulated power supply that provides line filtering and is protected by circuit breakers that can be reset. This design assures that the Strata CIX has one of the most reliable power supplies available.

• Built-in gas tubes on ground and loop start CO line cards help provide secondary protection of each circuit from lightning and other power surges.

• Stored program control keeps all programming, option settings, and customer database information in Random Access Memory (RAM). A lithium battery in the CPU, with a life span of at least six years, preserves RAM when AC power is unavailable. There is no volatile memory loss and no need for external memory storage components.

• Since there are no moving parts, stored program control data is much safer and Strata CIX systems are much more reliable than systems using disk drives to store data. The absence of moving parts also reduces heat generation, resulting in longer life and greater reliability.

back to top

New Technology Design Protects You From Obsolescence

• Toshiba Strata CIX telephone systems represent state-of-the-art technology at its best. Strata CIX is designed using the latest technology to provide configuration flexibility and optimum operation.

• The Strata CIX uses a high-speed 32-bit RISC processor, DRAM working memory, SRAM with lithium battery for back-up memory, and SmartMedia flash program memory.

• The SmartMedia flash card stores program memory and makes it easy to download memory as well as upload program memory. Better yet, it makes future software upgrades easy without replacing memory chip hardware.

• You can upgrade system features and capacity as needed. Flexible "building block" design allows upgrading and growth at minimal expense.

• The system features universal slot architecture that allows you to create almost any combination of trunk lines, telephones, and peripherals.

• Other systems’ “new” technology is old compared to Toshiba Strata CIX telephone systems.

• Digital technology is used to balance the volume for multi-party conference calls.

• The Strata CIX processor is equipped with a network connection for both local and IP administration.

• Strata CIX systems supports IP Telephones and Softphones

• Strata CIX supports today’s high-demand trunk interfaces using VoIP and ISDN technology.

back to top     back to Products