When a business invests in a communication system, it must consider call processing and messaging requirements when evaluating the complex myriad of solutions. InMail from NEC is a digital voice mail application designed specifically for the Electra Elite IPK II. InMail’s unique digital integration is the result of the voice processing system being built right onto the CPU instead of being a separate board. The InMail message storage mounts directly on the system’s Central Processing Unit (CPU) resulting in the highest level of integration. Digital integration brings increased speed and accuracy to your voice mail system. This results in improved efficiency, economy and convenience. The NEC InMail messaging system combines value and convenience with all the needs of the smaller sized business.

Administration can even be done from your telephone. With easy to use SoftKeys, it's simple to change the company greeting, add someone to the dial by name directory, or add a new mailbox. You don't need to be an engineer to keep the NEC InMail running perfectly.

InMail is designed for businesses requiring up to 4 voice mail ports. InMail is available with 2 to 4 voice mail ports and supports up to 128 mailboxes and eight hours of storage.

The intuitive user interface is enhanced with SoftKeys. Each user with a multiline telephone with a display will be guided with message management options. SoftKeys make it easy to manage voice mail messages and enjoy the features of the system and maximize your investment in display telephones.

Users obtain immediate access to features that you decide you need the most by pressing one key. For example, you may choose “Calling in to Your Mailbox” or “Leaving a Message” for a coworker or the entire department. The inherent system flexibility allows you decide the order in which messages are played. You may select from either LIFO (Last or Newest Message Played First) or FIFO (First or Oldest Message Played First).

In addition to the standard message light, a message count on the telephone LCD keeps users informed as to how many messages are waiting in their mailbox. There is no need for users to call in to voice mail to find out if new messages are waiting. This maximizes employee productivity and improves responsiveness to customers who are awaiting callbacks.

The InMail’s feature set contains all the features you would expect to find in standard voice mail systems, but also includes advanced features typically found only in larger, more expensive systems.

A conversation recording feature keeps a recording of a conversation and stores it directly into your mailbox. Later on, you may review the recorded conversation for important details, forward it to another user or use it to document conversations.

The answering machine emulation feature can be used to screen calls just like a home answering machine. Users can choose to interrupt their current task and immediately answer important calls, or let the caller continue to leave a message in their mailbox.

The Electra Elite IPK II is equipped to associate the caller ID information retrieved with the voice mail message. The IPK II stores the telephone number of the caller who left a message in your mailbox. After you listen to the message, press a single key to return the call quickly, without manually dialing the number.

Employees can record and store up to three greeting messages and may then select the one most appropriate to activate.

Voice Mail for Today's Businesses

InMail complements and completes business messaging options and cost effectively delivers a turn-key solution. . 

InMail improves employee efficiency by sending calls to voice mail when employees are too busy or can’t answer incoming calls. Callers are welcomed with a personal, prerecorded Personal Mailbox Greeting and instructed to leave a message.

The sophisticated Automated Attendant capabilities complement the InMail’s voice messaging solution by managing how calls are answered and routed. The Automated Attendant can route each incoming line based upon time of day and day of week. The caller is greeted with different announcements and dialing options, depending upon the number dialed, time of day and day of week. This flexibility makes it possible to use InMail when the IPK II is configured in a tenant environment.

IPK II Integration Features InMail

• Answering Machine Emulation Ports: 2 or 4

• Conversation Record Voice Storage: 8 hours

• Mailboxes: 128

• Fax Detection

• Interactive “Soft” Keys

• Message Count Display

• OneTouch Forwarding

• OneTouch Mailbox Access

• OneTouch Message Retrieval

• Programmable Voice Prompts

• Remote Programming via WebPro / PC Pro

• Voice Mailbox (subscriber) Capabilities

• Announcement Mailbox for one way information

• Auto forward to box

• Auto Help Voice Prompts

• Confidential Message – Delivery Option

• Future Delivery Mailbox – Delivery Option

• Guest Mailbox – Mailbox Type. Group / Department Mailbox – Mailbox Type

• Make Call to Sender – One key

• Message Forwarding

• Personalized Mailbox Greeting (3 greetings)

• Programmable individual Security Code

• Real Time and Date Stamp. Remote or Local Message Notification (offsite or onsite)

• Urgent Message – Delivery Option

• Automated Attendant Features

• Answer Schedule Tables – determines how calls are routed

• Capture Caller ID

• Day, Night and Holiday Greetings (3 greetings)

• Flexible Answering – trunk time and day, day of week

• Individual Trunk Greetings

• SingleDigit Transfer